elevate your maintenance operations

Maintenance Coordination: Systems, Speed and Service Professional Track

Build the skills and confidence to manage maintenance effectively. From everyday work orders to turns, preventative maintenance, and performance.
  • Prioritize work and keep maintenance moving
  • Communicate clearly with residents, owners, and vendors
  • Reduce risk, control costs, and improve property performance

8 Courses

Self-Paced 

Certification

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Write your awesome label here.

Who This is For

Property managers overseeing maintenance
Maintenance coordinators building their skills
Team members managing work orders and vendors
Professionals responsible for turns and property readiness

What You'll Learn

Manage and prioritize maintenance from request to completion

Improve communication, coordination, and service

Strengthen prevention, turns, documentation, and performance

They Started Exactly Where You Are.

★★★★★
“I went from new hire to operation manager in 18-months. No other training could up-skill me this quickly”
Mariana Chavez
Peru
★★★★★
“I use to watch you tube videos, then I found structured training.”
Ivette Villanueva
Mexico
★★★★★
“great courses, highly recommend.”
Denisse Prado
Brazil

Pro-Tracks Suggested For You

Earn a Certificate of Completion With Your Name On It 

Attached this Certificate of Completion to your resume to prove you are serious about getting the job.
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"Maintenance coordination looks simple from the outside. It isn't. This track is built from over a decade of building, running, and selling maintenance companies."

— Deb Newell, MBA, MPM

Elevate Your Maint Ops Here 🔨

“Strong operations turn chaos into momentum—and when you fix the business, everything else follows.”
Deb Newell, PhD-ABD, MBA MPM® RMP®
Add to cart $60
Meet the Instructor

Deb Newell

Deb Newell is a property management “fixer” and strategic advisor with over 25 years of experience in operations, leadership, and mergers & acquisitions across single-family, multifamily, and institutional portfolios. As an executive consultant and owner of Real-Time Consulting Services, she partners with property management companies, REITs, PE-backed firms, leadership teams, and software providers to diagnose gaps in people, process, and technology and implement practical, scalable solutions.

With a B.S. in Political Science and an MBA with dual concentrations in Leadership and Marketing—and doctoral work in Industrial and Organizational Psychology—Deb blends academic rigor with real-world experience.

Real-World Results

  • National leadership roles with NARPM and Realtor associations, including Regional Vice President and committee chair positions
  • Trusted industry voice on growth, operations, and valuations—featured on podcasts and platforms like Inside the Wolf’s Den, Second Nature’s Triple Win podcast, and Fourandhalf’s Property Management Show 
CERTIFICATE ON COMPLETION

A Badge of Operational Speed

  • Documented Service Standards 

    Earning this certificate proves that a coordinator understands the "Speed and Service" model. It validates their ability to manage complex vendor/tenant relationships while maintaining the firm's documentation standards.

  • Increased Confidence for Owners 

    When owners ask how you handle their most expensive asset, you can point to a team that is certified in the "Newell Standard" of maintenance coordination.

Frequently Asked Questions

Is this for Maintenance Techs or Office Staff?

This is specifically designed for the office-based staff (Coordinators, PMs, and RTMs) who manage the workflows, vendors, and communication.

Why is it only $45?

We believe maintenance coordination is the most critical entry-point for team training. We’ve priced this to make it easy for every firm to certify every new hire immediately.

Does this help with "Turns"?

Yes. Course 4 focuses specifically on the documentation and proactive practices that shorten the time between one tenant moving out and the next moving in.