INTRODUCING THE OWNER EXPERIENCE MANAGEMENT CERTIFICATION
For PM Professionals

From Service Provider to Trusted Advisor

Join Lior Abramovich of Blanket, the first-ever AI Owner Experience Platform, for a free live event. Learn how property management professionals can transition from a cost-center to a value-add partner with the Owner Experience Management Certification – the industry's first Client Success training program.
Tue, Aug 25th · 1:00 PM ET
Live Webinar
Replay for registrants
Starts in

Lior Abramovich

Co-Founder & CEO, Blanket
Aug
25
Tuesday, Aug. 25, 2026
1:00 PM ET · 45 min + live Q&A

No cost · Replay sent to everyone who registers

Make the Transition to Trusted Advisor

Every client-facing role can benefit from managing the owner experience. Join us to learn how property management professionals can use Owner Experience Management to go from reactive to proactive, from task manager to asset manager, and ultimately from service provider to trusted advisor.

01: INSPIRE

The Perfect Onboarding

Learn the onboarding cadence that turns a signed PMA into a confident and carefree client.

02: RETAIN

Conquer Owner Churn

Learn the 4 types of churn, how to spot the signals months before a termination notice, and the save play for each type of churn.

03: TRANSITION

Become a Trusted Advisor

The operating cadence that turns property managers into value-add partners clients appreciate and refuse to leave.

Stand out Among Your Peers

Client Success is more than "quality service." It's a high-touch, outcome-focused strategy primarily used in professional services to build personalized, long-term business partnerships. And it's a function the residential property management industry is missing.
This event also covers how to enroll in the Property & Owner Management track of the Owner Experience Management Certification. Completing the certification sets property managers apart from their peers with first-of-its-kind training, and owner-facing credentials that prove to clients that you're invested in their success.
Meet Your Instructor

Lior Abramovich

Co-Founder & CEO, Blanket
Lior Abramovich has over a decade experience in the single-family rental market. He led acquisitions and business development for a national Build-to-Rent operator where he closed over $200 million worth of acquisitions for over 1,000 individual investors. In that role, he talked to SFR owners every single day. He learned what they love, what they hate, and what makes them sign. Now, he’s the Co-Founder & CEO of Blanket, using that knowledge to help property managers sign more clients, keep them for longer, and generate more revenue per door.

10+ yrs

In single-family rentals

$200M+

Acquisitions closed

1,000+

Investors served

Agenda

THE AGENDA

Welcome and Overview

0-5 min

From Task Manager to Asset Manager

5-15 min

The Owner Lifecycle

15-25 min

Onboarding - The First Operating Impression

25-35 min

The 4 types of Churn, and How to Prevent Each

35-45 min

Revenue Paths Inside every Termination & the Trusted Advisor Cadence

45-55 min

Enrollment and Next Steps

55-60 min

In This Session

From Service Provider to Trusted Advisor

Free, live, and built for property managers ready to own the owner relationship.

Tue, Aug. 25 · 1:00 PM ET · Live on Zoom · Replay sent to everyone who registers