Master Class

Elevating Maintenance Coordination

In this Master Class, you will learn the day-to-day operational workflows behind smooth property management—how to coordinate maintenance, manage move-ins and move-outs, and run efficient turns with clear communication and reliable handoffs.
Format

Virtual Instructor-Led

Program Duration

April 8, 2026 - April 22, 2026

Instructor

Deb Newell, PhD-ABD, MBA, MPM® RMP®

Cohort Size

12 Participants

Certificate

Awarded Upon Completion 

Tuition 

$345

Who it's for

Customer Service
Leasing Agents
Assistant PMs
Maintenance Coordinators
Property Managers
Brokers/Owners

What's included

Dedicated Community Channels

The instructor will guide discussion, share resources, and prompt investor-level reflection on real estate decisions.

Content  and Facilitation

Engage with interactive lessons, examples, and practical exercises to help you think and act like an investor—not just an operator.

Tools & Templates

Access worksheets, financial calculators, and decision-making frameworks you can apply directly to your property or portfolio.

Feedback & Future Topics

A short survey at the end of the course will help shape future modules, resources, and advanced real estate learning topics.

What you'll learn

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Meet the instructor

Deb Newell

Deb Newell, PhD-ABD, MBA, MPM® RMP®, is an Executive Consultant with Real-Time Consulting Services, specializing in property management and maintenance operations across single-family, multifamily, LIHTC, and affordable housing portfolios nationwide.

A proven fixer and implementer, she has delivered transformative operational results since 2013, having built and sold both a property management and a maintenance company.