Mini-MBA

Tough Conversations & Conflict Resolution

This quarter-long program equips property management professionals with tools to navigate tough conversations and resolve conflicts. 
Format

Virtual Instructor-Led

Program Duration

Jan 1, 2026 - March 31, 2026

Instructor

Lauren Niziol,
HR & Operations Consultant

Cohort Size

12 Participants

Certificate

Awarded Upon Completion 

Tuition 

$295

Mini - MBA

Tough Conversations & Conflict Resolution

This quarter-long program equips property management professionals with tools to navigate tough conversations and resolve conflicts. 

Participants will learn practical frameworks to de-escalate tension, enforce policies with empathy, and strengthen trust with residents, owners, vendors, and colleagues through real-world strategies and guided application.
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Mini - MBA

Tough Conversations & Conflict Resolution

This quarter-long program equips property management professionals with tools to navigate tough conversations and resolve conflicts. Anchored by Crucial Conversations, participants will learn practical frameworks to de-escalate tension, enforce policies with empathy, and strengthen trust with residents, owners, vendors, and colleagues through real-world strategies and guided application.
Write your awesome label here.
Format

Virtual
Instructor-Led

Program Duration

Jan 1, 2026 - March 31, 2026

Cohort Size

12 Participants

Instructor

Lauren Niziol,
HR & Operations Consultant

Certificate

Awarded Upon Completion 

Tuition 

$295

Format

Virtual Instructor-Led

Program Duration

Jan 1, 2026 - March 31, 2026

Cohort Size

12 Participants

Instructor

Lauren Niziol,
HR & Operations Consultant

Certificate

Awarded Upon Completion 

Tuition 

$295

Dedicated Community Channel

Instructors(s) will facilitate discussion, share resources, and prompt reflection.

Content & Facilitation:

Learners will engage with curated videos, and practical exercises to apply learning on the job.

Expert instructors

Participants will receive spotlight recognition and rewards for their commitment to growth.

Feedback & Future Topics

A survey at the end of the quarter will capture input for future development topics.

Dedicated Chat Channel

Instructors(s) will facilitate discussion, share resources, and prompt reflection.

Content & Facilitation:

Learners will engage with short articles, curated videos, book chapters, and practical exercises to apply learning on the job.

Expert instructors

Participants will receive spotlight recognition and small rewards (e.g., gift cards) for their commitment to growth.

Feedback & Future Topics

A survey at the end of the quarter will capture input for future development topics.

Course Syllabus & Schedule

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Meet the instructor

Lauren Niziol

With a passion for people and a sharp eye for organizational growth, Lauren is an HR Advisor and Recruiter who brings a unique blend of business acumen and process expertise to the world of residential property management.
1226 W South Jordan Parkway Suite D
South Jordan, UT 84095
learn@pmuniversity.com
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