Master Class

Tough Conversations & Conflict Resolution

This quarter-long program equips property management professionals with tools to navigate tough conversations and resolve conflicts. 
Format

Virtual Instructor-Led

Program Duration

Jan 22, 2026 - Apr 23, 2026

Instructor

Lauren Niziol,
HR & Operations Consultant

Cohort Size

12 Participants

Certificate

Awarded Upon Completion 

Tuition 

$450

Who it's for

Customer Service
Leasing Agents
Assistant PMs
Maintenance Coordinators
Property Managers
Brokers/Owners

What's included

Dedicated Community Channels

The instructor will facilitate discussion, share resources, and prompt reflection.

Content  and Facilitation

Learners will engage with interactive content, and practical exercises to apply learning on the job.

Special Delivery

Participants will get a free physical copy of the course book shipped to their address.

Feedback & Future Topics

A survey at the end of the quarter will capture input for future development topics.

What you'll learn

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Meet the instructor

Lauren Niziol

With a passion for people and a sharp eye for organizational growth, Lauren is an HR Advisor and Recruiter who brings a unique blend of business acumen and process expertise to the world of residential property management.